Returns & Refund

- RETURNS AND REFUND

OUR RETURN POLICY ENTITLES YOU TO RETURN THE PRODUCT(S) FOR ANY REASON WITHIN 14 DAYS AFTER RECEIVING THE PRODUCT(S).
ALL PRODUCTS MUST BE COMPLETELY UNWORN AND UNWASHED, WITH ALL ORIGINAL GUILHER TAGS STILL ATTACHED. PRODUCTS THAT HAS BEEN WORN, USED, ALTERED OR DAMAGED WILL NOT BE ACCEPTED.
GUILHER RESERVES THE RIGHT TO REFUSE RETURN OF ANY PRODUCT THAT DOES NOT MEET TO THESE CONDITIONS. ANY COSTS SUSTAINED BY THE CUSTOMER TO RETURN A PRODUCT ARE NON-REFUNDABLE.
WHEN RETURNING PRODUCTS, PLEASE MAKE SURE THAT THE DELIVERY IS TRACEABLE BECAUSE WE ARE NOT RESPONSIBLE FOR ANY DAMAGE OR LOSSES DONE BY THE DELIVERY COMPANY. 
IF YOU SEND AN ITEM BACK, PLEASE ENCLOSE THE RETURNS FORM IN YOUR RETURNING PARCEL.
AS SOON AS WE RECEIVED YOUR RETURN, IT WILL TAKE APPROXIMATELY 10 BUSINESS DAYS TO PROCESS YOUR REFUND.
ON THE GUILHER FACE MASK YOU CAN'T GET A REFUND BECAUSE OF THE HYGIENIC CONDITIONS.